At Aussie Foot Care, we stand behind the quality of our products. Your comfort is our priority, and we want you to shop with absolute peace of mind - no matter where you are in the world!

🛡️ Our Friendly 30-Day Quality Guarantee

Every order is carefully inspected before it leaves our Sydney facility. If a manufacturing fault or material defect slips through, we have you covered. We offer a 30-Day Quality Guarantee from the day you receive your package.

• What is Covered: Broken seams, torn silicone bands upon arrival, split compression weaves, or any structural defect that prevents the item from performing as promised.
• What is Next: Simply send a quick photo of the issue to sales@aussiefootcare.com.au. Our team will review it and arrange a solution immediately.

🛑 What is Not Covered

To keep our processes sustainable and fair for everyone, our quality guarantee does not apply to:

• Standard wear and tear from regular, daily use of silicone and fabric accessories over time.
• Accidental damage, over-stretching product limits, or items modified by the user.
• Discomfort or fit issues caused by ordering an incorrect size (please check our size guides carefully before buying).
• "Change of mind" situations once a hygiene-sealed package has been opened.

🤝 The Cross-Border Hassle-Free Rule

We know international shipping back to Australia can be slow and expensive. If your item arrives faulty or suffers a verified manufacturing defect, we usually don't force our international customers to mail the item back to Sydney to get a resolution. Once we verify the defect via a photo, we will dispatch a replacement or issue your refund instantly.